As Time to Change Wales is focused on challenging discrimination in society, we're not able to provide individual or emergency support for people in crisis. But there are lots of people who can. They are listed here:
BAME mental health
Are you struggling with issues related to trauma, grief, addiction, anxiety, or major life changes? There comes a time when we need some help from professional to help cope with many of life’s challenges.
BAME helpline Wales
Telephone: 0300 222 5720
SMS text: 7537 432416
The helpline is for anyone over the age of 18 living in Wales, particularly if you identify as Black, Asian or Minority Ethnic, or if you would like to speak to someone in a language other than English or Welsh.
CALL (Community Advice and Listening Line)
Telephone: 0800 132 737
Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.
Telephone: 0800 1111
Childline is a free, confidential service available to anyone under 19 in the UK. Whether it's something big or small, their trained counsellors are there to support you any time, day or night.
Telephone: 0808 80 23456 (8am – midnight, seven days a week)
Meic is a confidential, free helpline service for children and young people up to the age of 25 in Wales. You can call, text or instant message them in Welsh or English for support, advice and information.
Mind provides confidential mental health information services. With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental distress, where to get help, drug treatments, alternative therapies and advocacy. Mind also has a network of nearly 200 local Mind associations providing local services.
NHS Direct Wales
Telephone: 0845 4647
Health advice 24 hours a day, 365 days a year.
Telephone: 0800 068 41 41
Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.
Rehab 4 Addiction
Telephone: 0800 140690
Are you, or one of your loved ones impacted by substance misuse? Rehab 4 Addiction is there to provide a range of signposting, support, and information about the most effective treatments there to help.
Provides confidential, non-judgmental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.
Telephone: 0845 767 8000 (6pm-11pm)
Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them. If you're a carer needing support you can contact all of the above as well as Carers Direct and the Princess Royal Trust for Carers, both of whom are able to provide support and advice on any issues affecting you.
Telephone: 0800 326 5559
OK Rehab is a recovery advocate service. OK Rehab was founded by people who are living their lives ‘in recovery’. We aim to offer addiction treatment options for all, no matter what the situation they may be facing right now. All of our helpline advisors have ‘wore the t-shirt' when it comes to issues surrounding addiction, including being ‘helpless’, ‘hopeless’, and ‘homeless’.