Frequently Asked Questions

These are the questions we’re asked most frequently about Time to Change Wales. If you have an enquiry, there’s a good chance that you will find the answer below. If not, please email us and we’ll get back to you as soon as we can.

1. What is Time to Change Wales?

Time to Change Wales is the first national campaign to end the stigma and discrimination faced by people with mental health problems in Wales.


2. Where are you based?

We have staff and Champions based all around Wales and a central team in Cardiff.


3. How can I contact you?

Please see the contact us page on this website


4. Who are the organisations delivering the campaign and how is it funded?

Time to Change Wales is delivered by a partnership of three leading Welsh mental health charities, Mind Cymru, Hafal and Gofal. It is funded by the Big Lottery, Comic Relief and the Welsh Government. Find out more


5. How is this funding spent?

Time to Change Wales’ funding is split roughly equally between three main work strands and a small central team. These work strands are: training, social leadership (overseeing our champions and community projects) and social marketing.


6. How do I volunteer for the campaign or submit a blog?

All our volunteers and bloggers are Time to Change Wales Champions. You can find out about being a Champion here – sign up and we’ll get back to you with details of how to get involved with the campaign.


7. Why do we use the language we do to talk about mental health?

Finding the ‘right’ language to describe people’s experiences of mental health problems will always be difficult. There is no one term or set of terms that everyone will agree on. We try to use words that the public – whose attitudes and behaviour we seek to change - are most likely to understand. The terms “mental health problem” and “mental illness”, as well as specific diagnostic names (for example depression, bipolar disorder, etc) are widely used and understood by people outside of ‘the mental health world’, which is why we use them.

We respect that some people reject any form of label, and some don’t see their experiences as an illness or a problem at all. We also respect that some people find their experience best understood in terms of illness, and find medical diagnoses a useful way of talking about, and getting support for what they are going through. Within Time to Change Wales, and the organisations delivering the campaign (Mind Cymru, Gofal and Hafal), there are many people with lived experience who have diverse points of view.

We don’t see our role as being to decide which of these points of view is ‘right’, or to tell anyone what language they should use to talk about their own experiences. Bloggers and other Time to Change Wales Champions posting on this site choose the language they feel is appropriate to them. What we are here to do is to improve the attitudes and behaviour of the general public towards those of us affected by any mental health problem. We can only achieve this by using the language they understand.